Hoteling

Secure, ready to use offices and shared suites available 24/7 for project teams, labs, and staged growth, directly connected to the campus interconnection fabric

HotelingOverview

Desert Dragon provides premium hoteling environments where client engineering teams can land and begin working immediately. Dedicated offices, short term cages, and shared collaboration pods connect to the same meet me rooms, cross connect ecosystem, software defined interconnection, and virtual edge services used in production environments. Teams can prototype architectures, perform system burn in, troubleshoot workloads, and scale deployments incrementally without redesigning infrastructure later. This makes the hoteling environment an ideal base for pilots, migrations, and rapid issue isolation before full production deployment.

Our service promise is simple: start small by design, scale fast with purpose.

Workspace Operations: How It’s Managed

Hoteling spaces operate under the same governed framework as the Desert Dragon campus. Access, staging, deliveries, and cross-connect requests follow controlled workflows with badge management, escort procedures, and auditable service tickets, ensuring secure 24/7 workspace and connectivity for engineering teams.

Capabilities & Features

Desert Dragon hoteling environments combine flexible workspace, rapid connectivity, and governed operational processes so engineering teams can prototype, test, and scale deployments with the same discipline used in production facilities.

Rapid Onboarding

Pre-cabled power and fiber infrastructure, standardized labeling, escorted access procedures, and change controlled workflows aligned with client maintenance windows.

Integrated Connectivity Fabric

Immediate cross connects to carriers and partners, direct cloud on ramps, and virtual edge appliances provisioned in minutes for testing or production environments where supported.​

Seamless Expansion ​

A structured path from a single desk or shared pod to dedicated suites or full data halls, aligned with the client capacity roadmap and supported by consistent power, cooling, and governance models.​

Engineer Friendly Work Areas​

Quiet, badge controlled workspaces located near the white space, secure device lockers, collaboration pods for war room coordination, and optional staging benches for hardware testing cycles.​

Operations Integration​

Hoteling requests, access badges, deliveries, and cross connect orders flow through the same ITSM system used for production infrastructure, providing leadership with unified visibility into operational status and SLAs.​

Service Level Objectives andOperational Support Metrics for Hoteling Environments

Desert Dragon hoteling environments operate under defined service level objectives that ensure engineering teams receive the same operational discipline and support available in production environments. These service targets provide predictable access, responsive support, and reliable interconnection services tailored to each client contract and operational model.

  • Space Access: Secure facility access available 24/7, with scheduled escort services available on request and urgent escort support provided within ≤ 30 minutes when required

  • Cross Connect Turn Up: Standard intra meet me room cross connect orders delivered within a business day SLA, with expedited provisioning options available for time sensitive deployments

  • Service Desk Response: P1 incidents acknowledged within ≤ 5 minutes, with routine operational requests fulfilled the same day where operationally feasible

Secure, Flexible Hyperscaling &
Colocation Solutions

Get in touch with us to learn how our secure colocation environments and industry-leading interconnection services can support your growth and ensure operational continuity.